Privacy and Policy

Introduction

At Autven IPTV Reseller Panel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our reseller panel services.

Your Privacy Matters

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information
When you register for a reseller account, we collect:
Full name and business name
Email address and phone number
Business address and location
Payment information (processed securely through third-party providers)
Usage Data

We automatically collect information about how you use our panel:

IP address and browser type
Pages visited and time spent on pages
Device information and operating system
Login times and activity logs
Transaction Data
Information related to your reseller activities:
Credit purchases and usage history
Billing and payment history
How We Use Your Information
We use the collected information for various purposes:
Service Delivery

To provide, maintain, and improve our reseller panel services and features.

Account Management

To manage your reseller account, process transactions, and handle support requests.

Communications

To send important updates, technical notices, and respond to your inquiries.

Security

To detect, prevent, and address fraud, security issues, and technical problems.

Analytics

To analyze usage patterns and improve our services based on user behavior.

Compliance

To comply with legal obligations and enforce our Terms of Use.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support. These providers are bound by confidentiality agreements.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe such action is necessary to comply with legal obligations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Protection of Rights

We may disclose information to protect our rights, property, or safety, or that of our users or the public, as required or permitted by law.

Data Security

We implement industry-standard security measures to protect your personal information:

Encryption
SSL/TLS encryption for all data
transmission
Secure Storage
Data stored on secure, encrypted
servers
Access Control
Strict access controls and
authentication

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices
You have the following rights regarding your personal information:
Access:

You can request access to the personal information we hold about you.

Correction:

You can update or correct inaccurate information through your account settings.

Deletion:

You can request deletion of your personal information, subject to legal retention requirements.

Data Portability:

You can request a copy of your data in a structured, machine-readable format.

Opt-Out:

You can opt out of marketing communications at any time by clicking unsubscribe links in emails.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies:
Required for basic functionality and security
Performance Cookies:
Help us understand how you use our panel
Functional Cookies:
Remember your preferences and settings

You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

Data Retention

We retain your personal information for as long as necessary to:

Provide our services and maintain your account
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements

After account termination, we may retain certain information for up to 7 years as required by law or for legitimate business purposes.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Sending an email notification to your registered email address
Posting a notice in your reseller panel dashboard

Updating the “Last Updated” date at the top of this policy

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer:
ceo@autven.com
General Support:
support@iptvreselleruk.com
Response Time:

12 Hours

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